All Systems Operational

About This Site

Welcome to the CARFAX Canada systems status page

This page indicates the availability of the data sources that feed CARFAX Canada products and services.

Vehicle History Reports Operational
Vehicle History Report Availability Operational
Report Completion Operational
VIN Decode Operational
Liens ? Operational
Accidents/Damage Operational
Registration ? Operational
Recalls Operational
Stolen Status Operational
Registration Information Operational
Alberta Operational
British Columbia Operational
Manitoba Operational
New Brunswick Operational
Newfoundland Operational
Northwest Territories Operational
Nova Scotia Operational
Nunavut Operational
Ontario Operational
Prince Edward Island Operational
Quebec Operational
Saskatchewan Operational
Yukon Operational
Lien Availability Operational
Alberta Operational
British Columbia Operational
Manitoba Operational
Ontario Operational
Quebec Operational
Saskatchewan Operational
Atlantic ? Operational
Dealer Portal Operational
Dealer Portal Website Operational
Order VHR Operational
Order Market View Operational
View Market View Operational
Market View Days to Sell Operational
Market View Comparable Operational
Order VVR Operational
View VVR Operational
View VHR Operational
VVR Disclosure Form Operational
Vehicle Trade-in Widget Operational
Vehicle Valuation Report Operational
Report Completion Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 5, 2025

No incidents reported today.

Nov 4, 2025
GM Recalls Unavailable
Resolved - This incident has been resolved.
Nov 4, 16:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 16:40 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports. This will occur for all GMC, Buick and Chevrolet VINs.
Nov 4, 15:03 UTC
Nov 3, 2025
Alberta Liens Unavailable
Resolved - This incident has been resolved.
Nov 3, 16:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 3, 16:45 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available to order, but Alberta lien data is pending.
Nov 3, 14:59 UTC
British Columbia & Ontario Registration Unavailable
Resolved - This incident has been resolved.
Nov 3, 14:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 3, 14:31 UTC
Update - BC registration is now online while Ontario still remains offline. We are awaiting a fix from our provider. Vehicle History Reports are available, but Ontario registration data is pending.
Nov 3, 14:15 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available to order, but British Columbia registration data is pending.
Nov 3, 05:39 UTC
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Accident/Damage Data Outage
Resolved - This incident has been resolved.
Oct 30, 17:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 30, 17:25 UTC
Investigating - We are currently investigating the issue. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
Oct 30, 16:48 UTC
Alberta Liens Unavailable
Resolved - This incident has been resolved.
Oct 30, 00:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 23:56 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available to order, but Alberta lien data is pending.
Oct 29, 15:59 UTC
Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
Vehicle Valuation Report
Resolved - This incident has been resolved.
Oct 22, 18:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 17:40 UTC
Update - The issue has been identified and we are working towards a fix. Users may experience issues when viewing Vehicle Valuation Report.
Oct 22, 12:23 UTC
Update - The issue has been identified and we are working towards a fix. Users may experience issues when viewing Vehicle Valuation Report.
Oct 21, 19:32 UTC
Identified - This incident is currently being investigated. Users may experience issues when viewing Vehicle Valuation Report.
Oct 21, 15:28 UTC
Hyundai Recalls Unavailable
Resolved - This incident has been resolved.
Oct 22, 16:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 16:03 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports.
Oct 22, 15:50 UTC
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