Update - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports.
Sep 17, 2025 - 17:17 UTC
Update - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports.
Sep 17, 2025 - 12:51 UTC
Update - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports.
Sep 16, 2025 - 19:59 UTC
Update - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports.
Sep 16, 2025 - 19:04 UTC
Update - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports.
Sep 16, 2025 - 18:53 UTC
Update - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports.
Sep 16, 2025 - 17:46 UTC
Update - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports.
Sep 16, 2025 - 14:24 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports.
Sep 16, 2025 - 12:44 UTC

About This Site

Welcome to the CARFAX Canada systems status page

This page indicates the availability of the data sources that feed CARFAX Canada products and services.

Vehicle History Reports Degraded Performance
Vehicle History Report Availability Operational
Report Completion Operational
VIN Decode Operational
Liens ? Operational
Accidents/Damage Operational
Registration ? Operational
Recalls Degraded Performance
Stolen Status Operational
Registration Information Operational
Alberta Operational
British Columbia Operational
Manitoba Operational
New Brunswick Operational
Newfoundland Operational
Northwest Territories Operational
Nova Scotia Operational
Nunavut Operational
Ontario Operational
Prince Edward Island Operational
Quebec Operational
Saskatchewan Operational
Yukon Operational
Lien Availability Operational
Alberta Operational
British Columbia Operational
Manitoba Operational
Ontario Operational
Quebec Operational
Saskatchewan Operational
Atlantic ? Operational
Dealer Portal Operational
Dealer Portal Website Operational
Order VHR Operational
Order Market View Operational
View Market View Operational
Market View Days to Sell Operational
Market View Comparable Operational
Order VVR Operational
View VVR Operational
View VHR Operational
VVR Disclosure Form Operational
Vehicle Trade-in Widget Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

Unresolved incident: Volvo Recalls Unavailable.

Sep 16, 2025
Sep 15, 2025
Resolved - This incident has been resolved.
Sep 15, 22:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 21:48 UTC
Update - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports.
Sep 15, 20:13 UTC
Update - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports.
Sep 15, 18:56 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 15, 17:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 17:15 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports.
Sep 15, 15:49 UTC
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Resolved - This incident has been resolved.
Sep 10, 20:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 20:25 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports. This will occur for all GMC, Buick and Chevrolet VINs.
Sep 10, 18:48 UTC
Resolved - This incident has been resolved.
Sep 10, 18:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 17:59 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports. This will occur for all GMC, Buick and Chevrolet VINs.
Sep 10, 16:59 UTC
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Resolved - This incident has been resolved.
Sep 5, 13:07 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports.
Sep 4, 22:15 UTC
Sep 4, 2025