A fix has been implemented and we are monitoring the results.
Posted Sep 24, 2026 - 12:48 UTC
Identified
We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
Posted Sep 22, 2026 - 21:58 UTC
Investigating
We are currently investigating the issue. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
Posted Sep 22, 2026 - 17:18 UTC
This incident affected: Vehicle History Reports (Report Completion, Accidents/Damage).