All Systems Operational

About This Site

Welcome to the systems status centre.

This page indicates the availability of the data sources that feed CARFAX Canada products and services.

Vehicle History Reports Operational
Vehicle History Report Availability Operational
Report Completion Operational
ICBC Operational
VIN Decode Operational
Liens Operational
Accidents/Damage Operational
Registration Operational
Recalls Operational
Stolen Status Operational
Registration Information Operational
Alberta Operational
British Columbia Operational
Manitoba Operational
New Brunswick Operational
Newfoundland Operational
Northwest Territories Operational
Nova Scotia Operational
Nunavut Operational
Ontario Operational
Prince Edward Island Operational
Quebec Operational
Saskatchewan Operational
Yukon Operational
Import Operational
Lien Availability Operational
Alberta Operational
British Columbia Operational
Manitoba Operational
Ontario Operational
Quebec Operational
Saskatchewan Operational
Atlantic Operational
Dealer Portal (Legacy) Operational
Dealer Portal Website Operational
Order VHR Operational
View VHR Operational
Order Market View Operational
View Market View Operational
Market View Days to Sell Operational
Market View Comparable Operational
Order VVR Operational
View VVR Operational
VVR Disclosure Form Operational
Business Portal (Next‑Generation – Limited Access) Operational
Business Portal Website Operational
Order VHR Operational
View VHR Operational
Order Market View Operational
View Market View Operational
Market View Days to Sell Operational
Market View Comparable Operational
Order VVR Operational
View VVR Operational
VVR Disclosure Form Operational
Vehicle Valuation Report Operational
Report Completion Operational
Vehicle Trade-in Widget Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 23, 2026

No incidents reported today.

Apr 22, 2026
Saskatchewan Liens Unavailable
Resolved - This incident has been resolved.
Apr 22, 20:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 19:56 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available to order, but Saskatchewan lien data is pending.
Apr 22, 16:35 UTC
Dealer Portal Website
Resolved - This incident has been resolved.
Apr 22, 19:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 19:17 UTC
Investigating - We are currently investigating this issue. Dealer portal website is currently unavailable.
Apr 22, 18:49 UTC
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026
Vehicle History Report
Resolved - This incident has been resolved.
Apr 18, 02:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 01:54 UTC
Investigating - We are currently investigating this issue. Vehicle History Report is available, but some reports may be pending.
Apr 17, 18:07 UTC
Apr 17, 2026
Apr 16, 2026
Quebec Liens Unavailable
Resolved - This incident has been resolved.
Apr 16, 23:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 22:04 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available to order, but Quebec lien data is pending.
Apr 16, 21:58 UTC
Most Reports Pending on all Data Sources
Resolved - This incident has been resolved.
Apr 16, 20:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 19:52 UTC
Identified - We have identified an issue with one of our data providers and we are awaiting a fix. Most reports across all products are currently pending.
Apr 16, 18:59 UTC
Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026
Quebec Registration Unavailable
Resolved - This incident has been resolved.
Apr 12, 17:29 UTC
Update - We are continuing to work on a fix for this issue.
Apr 12, 12:45 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available to order, but Quebec registration data is pending.
Apr 12, 02:43 UTC
Apr 11, 2026

No incidents reported.

Apr 10, 2026
GM Recalls Unavailable
Resolved - This incident has been resolved.
Apr 10, 17:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 16:54 UTC
Identified - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports. This will occur for all GMC, Buick and Chevrolet VINs.
Apr 10, 12:50 UTC
Apr 9, 2026

No incidents reported.

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