Accident/Damage Data Outage

Incident Report for Dealer - Public

Resolved

This incident has been resolved.
Posted Sep 21, 2026 - 23:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 21, 2026 - 23:02 UTC

Identified

We have identified an issue with one of our providers and are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
Posted Sep 21, 2026 - 22:22 UTC
This incident affected: Vehicle History Reports (Report Completion, Accidents/Damage).