Accident/Damage Data Outage

Incident Report for Dealer - Public

Resolved

This incident has been resolved.
Posted Sep 18, 2026 - 18:47 UTC

Monitoring

A fix has been implemented by our provider and we are monitoring the results.
Posted Sep 18, 2026 - 18:33 UTC

Investigating

We are currently investigating the issue. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
Posted Sep 18, 2026 - 18:26 UTC
This incident affected: Vehicle History Reports (Report Completion, Accidents/Damage).