Accident/Damage Data Outage

Incident Report for Dealer - Public

Resolved

This incident has been resolved.
Posted Jun 04, 2026 - 02:25 UTC

Update

Our data provider continue working on resolving this issue. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
Posted Jun 03, 2026 - 20:16 UTC

Update

Our data provider continue working on resolving this issue. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
Posted Jun 03, 2026 - 16:59 UTC

Identified

The issue is been identified and a fix is being worked on by our data provider.
Posted Jun 03, 2026 - 14:37 UTC

Investigating

We are currently investigating the issue. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
Posted Jun 03, 2026 - 13:57 UTC
This incident affected: Vehicle Valuation Report (Report Completion) and Vehicle History Reports (Report Completion, Accidents/Damage).